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The company, a PartnerHero client, manages a platform or marketplace for online learning. Unlike academic MOOC programs driven by traditional collegiate coursework, the company provides a platform for experts of any kind to create courses which can be offered to the public, either at no charge or for a tuition fee. The company provides tools which enable users to create a course, promote it and earn money from student tuition charges.PartnerHero is looking for highly motivated candidates with a passion for Customer Support. In this role, you will be part of a global team dedicated to supporting our client on an array of interesting issues. In a department that encourages innovation and forward thinking, you will be providing support to our global clients focusing mainly on culturizing the product to the German community.Our mission is to provide customers with an optimal support experience driven by passion and expertise. We place the highest value on every customer interaction and approach each inquiry with urgency, care and the desire to further strengthen the existing relationship.
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